Sit back and relax: when your order is shipped from our warehouse in Japan a detailed online tracking system kicks into motion. You will receive automatic status update emails and SMS text messages. All packages are insured and must be signed upon delivery. We've never lost a package in 10 years.
We strongly recommend you track the parcel until it reaches you and final delivery is made. Please note that in some countries the local postal service might require a signed proof of delivery.
1. EMAIL & SMS UPDATES
You will receive automatic status update emails and SMS text messages to the email address and mobile phone number you entered during checkout. Please double check your inbox and spambox just in case.
2. LOG IN TO YOUR ACCOUNT
After logging in to your personal account in our shop (here), choose the order you want to check and at the bottom of the page you will find shipment details and the tracking button.