We use Japan Postal Service and EMS for all orders that are shipped directly from our web distribution center in Saitama. This is the fastest, cheapest and most reliable service out of Japan. We have been using it for many years and can highly recommend it.
Articles in this section
- How do I track my order?
- How much is my shipping?
- What do the different tracking statuses mean?
- Do you deliver anywhere in the world?
- Where is my order being shipped from?
- How long does it take for my order to be delivered?
- My PayPal or Credit Card address is different than the address I want my order to be shipped to. How can I make sure my order is sent to the right address?
- What is the completion estimate for my custom made order?
- USPS says my package was delivered but I haven't received it yet.
- I've been informed that my order has been dispatched. Can you please send me the tracking info?